Any cancellations, returns or exchange are governed by this policy (“Return Policy”). Unfortunately, currently we do not entertain any claims of returns or exchange.
1. Cancellation
An order once placed can be cancelled only if the same has not been shipped by us. You may contact us on the our contact details for cancellation requests in case the order is still unshipped. Cancellation in such cases will be done at our sole discretion and the refund shall be processed to your account in 15 days of the receipt of cancellation request.
2. Returns & Refund
Please note that all the Ayurvedic Products as listed on www.sanginiherbals.com are “Non Returnable” & “Non Exchangeable”. If approved in an exceptional case for a refund, then the refund will be processed a credit will automatically be applied to your credit card or original method of payment, within 15 days of receipt of the Product in untampered condition at our Registered Address. The Shipment Charges for the product so considered for Return & Refund as an exception, shall be borne by the Buyer.
In case of any delays or assistance, please contact us.